Watch the recorded event!

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The event for grocery retailers

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Join industry leaders as they explore the business models delivering end-to-end value chain improvements.

Set your organisation on the path to sustainable growth with the latest developments in customer experience, supply chain agility and the circular economy.

Get the answers to the most important questions, directly from the expert speakers.

 

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Get to know your leading speakers

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Solange Farinha

Director of Customer Experience & Digital

auchan-2Solange is the Director of Customer Experience & Digital at Auchan. Solange's journey in Auchan started in 2007 in Private Labels Development and has since been working in Marketing and Innovation. Prior to Auchan, Solange’s experience covers different sectors, working in companies such as Unilever, Gillette and Coca-Cola.

Mark Wilson

Global Business improvement Director - Client Services

OcadoGroup-darkA senior manager with over 10 years of operational and project leadership experience within the UK's leading online Grocer. Mark has a vast majority of experience within the highly automated and complex customer fulfilment centres managing large teams in a fast-paced environment through continuous significant business growth.

Lucie Basch

Co-founder & Chief of Global Expansion

Picture12Lucie launched Too Good To Go in France in June 2016 with great success. In France, the Too Good To Go app has 4 million downloads and 5 million meals have been saved. Too Good To Go has more than 7 000 business partners and counts 51 employees. Lucie also works with the global team to launch the app in new countries.

Daniel Corsten

Professor-Director-Investor-Entrepreneur

Picture8Daniel Corsten is a Professor in the Department of Technology and Operations at IE Business School. Daniel has worked with more than 20 Fortune 500 companies in ten countries, including ABB, Bayer, Danone, Metro, Nestle, Novartis, l’Oreal, Roche, ThyssenKrupp, UBS, Unilever as well as with numerous start-ups.

Deborah Dull

Manufact. Product Manager

circularDeborah leads digital product management for Operations Performance Management, Supply Chain, Digital Kaizen, and Circular Economy. She focuses on building relevant digital industrial lean and kaizen products which address these needs, as well as paving the way to a circular economy.

Tiago Simões

Marketing Director

Picture11Since 2016 Tiago has been Sonae MC’s Marketing Director, responsible for several brands, namely Continente, the grocery retail market leader in Portugal. Working in marketing for more than 20 years, Tiago started his professional life at Banco Santander, in which he worked until joining Sonae in 2001.

Agenda

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17:00 

Welcoming Remarks

17:05 

Retail Then, Now, Tomorrow:
An industry benchmark
by Daniel Corsten

17:15 

Innovating the Business Model:
An Industry Leader's panel with Solange Farinha, Tiago Simões and Deborah Dull

17:45 

Save food, help the planet
by Lucie Basch

17:55 

The Occado e-commerce technology transforming 
the Retail Industry
by Mark Wilson

18:10 

Questions & Answers

18:40 

Closing Remarks

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Who we collaborate with

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Who we are

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At Kaizen Institute, we help organisations change for the better with a holistic and structured approach.

We work with our clients to deliver end-to-end value chain improvement. It is a journey of evolution from current paradigms to the new operational, management and technology paradigms. Teams are transformed into real Kaizen players, capable of leading change within their organisations.

Learn more

Who we work with

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