The event for grocery retailers
Join industry leaders as they explore the business models delivering end-to-end value chain improvements.
Set your organisation on the path to sustainable growth with the latest developments in customer experience, supply chain agility and the circular economy.
Get the answers to the most important questions, directly from the expert speakers.
Get to know your leading speakers
Solange Farinha
Solange is the Director of Customer Experience & Digital at Auchan. Solange's journey in Auchan started in 2007 in Private Labels Development and has since been working in Marketing and Innovation. Prior to Auchan, Solange’s experience covers different sectors, working in companies such as Unilever, Gillette and Coca-Cola.
Mark Wilson
A senior manager with over 10 years of operational and project leadership experience within the UK's leading online Grocer. Mark has a vast majority of experience within the highly automated and complex customer fulfilment centres managing large teams in a fast-paced environment through continuous significant business growth.
Lucie Basch
Lucie launched Too Good To Go in France in June 2016 with great success. In France, the Too Good To Go app has 4 million downloads and 5 million meals have been saved. Too Good To Go has more than 7 000 business partners and counts 51 employees. Lucie also works with the global team to launch the app in new countries.
Daniel Corsten
Daniel Corsten is a Professor in the Department of Technology and Operations at IE Business School. Daniel has worked with more than 20 Fortune 500 companies in ten countries, including ABB, Bayer, Danone, Metro, Nestle, Novartis, l’Oreal, Roche, ThyssenKrupp, UBS, Unilever as well as with numerous start-ups.
Deborah Dull
Deborah leads digital product management for Operations Performance Management, Supply Chain, Digital Kaizen, and Circular Economy. She focuses on building relevant digital industrial lean and kaizen products which address these needs, as well as paving the way to a circular economy.
Tiago Simões
Since 2016 Tiago has been Sonae MC’s Marketing Director, responsible for several brands, namely Continente, the grocery retail market leader in Portugal. Working in marketing for more than 20 years, Tiago started his professional life at Banco Santander, in which he worked until joining Sonae in 2001.
Agenda
17:00
Welcoming Remarks
17:05
Retail Then, Now, Tomorrow:
An industry benchmark
by Daniel Corsten
17:15
Innovating the Business Model:
An Industry Leader's panel with Solange Farinha, Tiago Simões and Deborah Dull
17:45
Save food, help the planet
by Lucie Basch
17:55
The Occado e-commerce technology transforming
the Retail Industry
by Mark Wilson
18:10
Questions & Answers
18:40
Closing Remarks
Who we collaborate with
Who we are
At Kaizen Institute, we help organisations change for the better with a holistic and structured approach.
We work with our clients to deliver end-to-end value chain improvement. It is a journey of evolution from current paradigms to the new operational, management and technology paradigms. Teams are transformed into real Kaizen players, capable of leading change within their organisations.